Ratings & Reviews

Overall Rating

4
(120 reviews)
92.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Shalauna K. - |Recommended: YesI really love living here — It is a very nice apartment for the price.
response from property -Hi Shalauna, Thanks for your review! I am glad that you like your apartment. If there is ever anything we can do to make your experience better make sure to reach out!
submitted by Spencer J. - |Recommended: YesIts decent — Its ok, the apartments aren't too bad. Slightly outdated and there are not lights in the living area only lamps , but its a decent place.
response from property -Hi Spencer, Thank you for your feedback. We are glad our apartment has worked for you thus far, but we are always looking for ways to improve. Let us know if anything changes or we can help you in any way!
submitted by Ciara H. - |Recommended: YesIt's good for the price — I like the proximity to campus, the management, and the price
response from property -Hi Ciara, Thank you for your feedback! Let us know in the future if there is anything we can do to improve the Cinnamon Tree experience.
submitted by Laurel S. - |Recommended: YesGood, No complaints so far — I would say that I enjoy it so far.
response from property -Hi Laurel, Thanks for your review! I am glad that you have enjoyed living here so far, if there is ever anything we can do to help you out let us know!
submitted by Emily P. - |Recommended: YesNice, just a bit old — It's a bit old, but roomier than I expected
response from property -Thank you for the review! We are always looking for ways to improve!
submitted by Micah M. - |Recommended: YesGood place to live if updated a bit — Could benefit from some upgrades, and parking could be better, but is a good place to live.
response from property -Thank you for the review! We are always looking for ways to improve!
submitted by David R. - |Recommended: YesGreat clean apartment and facility — Big, clean apartments and friendly neighbors and staff.
response from property -Hi David, Thanks for your review! I am glad you have enjoyed living here at Cinnamon Tree. If there is ever anything we can do to make your experience here better let us know!
submitted by Ryan C. - |Recommended: YesGreat place to live — My friends and I loved living here It was a great place to live during my single years of college. Lots of fun people to be around, and they deliver with every promise they provide. Always a place to park, it's always super clean, and the staff works hard to make the place enjoyable, both with maintenance and events.
response from property -Thank you for your review! We are so glad you enjoyed your time at Cinnamon Tree!
submitted by Alec B. - |Recommended: YesPretty neat — I just moved in but it’s pretty neat
response from property -Hi Alec, Thanks for your review! I am glad you are liking Cinnamon Tree so far! If there is ever a concern be sure to let us know, we are happy to help!
submitted by Yoogyeom K. - |Recommended: YesIt is very good for the price. — Yes, I like this apartment.
response from property -Hi Yoogyeom, Thanks for your review! I am glad that you like your apartment. If there is ever anything we can help you out with be sure to let us know!
submitted by Meghan C. - |Recommended: YesSo far so good — i would tell them that it’s a great place to live especially for college and trying to find a social group
response from property -Thank you for your response! We are glad you have enjoyed living here!
submitted by Mitchell C. - |Recommended: NoTerrible apartments, good social life — The ward and social life is great, the apartments are not. I’ve had to constantly submit work orders for the same things because they would say they fixed it but didn’t do anything. The management priorities female apartments over male apartments. There were a lot of times they’d be doing construction which would result in the power being turned off and I wasn’t given noticed. Management seems to not really know what’s going on half the time. The internet cuts out a ton. Overall the complex is abysmal.
response from property -Thank you so much for your review! We appreciate the feedback so we know where we can improve. The internet was crazy over the summer with all the construction from Taco Bell and Freedom Blvd. Often the internet and power went off without Provo City telling us they were going to shut it off. We tried as much as we could to warn tenants, but Provo City was almost impossible to work with. We were lucky if they came in and said "Tell your apartment complex we are going to shut off the power in 1 min." So we totally understand the frustrations, and we apologize for that. We will try to communicate better with Provo City when they are doing construction. Also sorry you felt like we prioritized female apartments over male's apartments, we will watch for that. And I am sorry you felt like maintenance wasn't fixing things properly, in the future let us know and we can speak to them.
submitted by Stephen O. - |Recommended: YesLovely — It is wonderful
response from property -Hi Stephen, Thanks for your review! I am glad that you have enjoyed living here. If there is ever anything we can do to make your experience better, let us know!
submitted by Marina S. - |Recommended: YesAwesome Community — The people here are AMAZING I made so many friends in a matter of hours. It's fun that we have a pool and a great lounge. The overall building and lot structure is awkward, but if you can, try to find an apartment facing the basketball courts because that is a great location The parking lot is tight. The storage space in the 6 person contracted room and hallway was a pleasant surprise in comparison to what I was expecting after doing the virtual tour.
response from property -Thank you so much for your feedback! We are so glad you have made friends and enjoyed living at Cinnamon Tree! We are always looking for way to improve so we thank you for your response. If there is anything that you notice in the future, please feel free to let us know how we can help!
submitted by Daejonte W. - |Recommended: NoAnt infestation — Literally ants all in kitchen and throughout the apartment No well kept up
response from property -Hi Daejonte, We are sorry to hear that there were ants in the apartment. In the future, submitting a maintenance request can make us aware of the issue and our wonderful maintenance will be quick to respond with Pest Control. Let us know if there is anything else we can do to improve the living experience at Cinnamon Tree!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Cinnamon Tree, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Cinnamon Tree, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose