Ratings & Reviews

Overall Rating

4
(120 reviews)
92.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Savanah K. - |Recommended: YesIts good — Its good
response from property -Thank you for the review!
submitted by Hayley M. - |Recommended: YesGreat people for a great price — The community at Cinnamon tree is absolutely amazing. There is lots of parking and the staff is great. You get what you are paying for quality wise, but the ward is worth so much more.
response from property -Hi Hayley, Thank you so much for your feedback! Let us know if anything changes or if there is anything we can do to help you further enjoy your time at Cinnamon Tree!
submitted by Mackenzie B. - |Recommended: YesGood enough for me — I cannot find anything to complain about, honestly Close enough to campus for my classes and close enough to go grocery shopping on the weekends walking distance . Only thing that does tick me off a little bit are the plugs, as not all of them work. Other than that, it's good. I would totally stay here for another semester.
response from property -Hi Mackenzie, Thank you for your feedback! We are glad that you have enjoyed your time here so far and hope you choose to stay! If you have plugs that do not work, that can be really frustrating. You can submit a work order and maintence will come take care of it for you. Let us know if there is anything else we can do to help.
submitted by Lauren K. - |Recommended: YesReview of Cinnamon Tree — I have loved living here so far. When I first moved in, the whole apartment was really clean and well taken care of. The office is really good and getting back to you and making sure everything is taken care of.
response from property -Hi Lauren, Thanks for your review! I am so glad that you have enjoyed living here. If there is ever anything we can help you with let us know!
submitted by Tyler R. - |Recommended: YesI think it is really nice — it is nice
response from property -Hi Tyler, Thanks for your review! I am glad you think that the apartment is nice. If you ever have any concerns be sure to reach out!
submitted by Samuel P. - |Recommended: YesGood quality and affordable — It's a good apartment, It has everything you need at a lower price than most housing units, and it's in a good location that has everything you should ever need within walking distance, and is in walking distance to some bus stops to get to other locations if they are not as localized
response from property -Hi Samuel, Thank you so much for your feedback. I am so glad you have enjoyed your stay at Cinnamon Tree. If there is anything we can do to improve, please feel free to reach out!
submitted by Kevin H. - |Recommended: YesNot bad for what it's worth — Hands down the best thing about CT is the people that live here. There are lots of good people here and there is ample opportunity to make friends and get to know those around you I would say this is a tightly-knit complex for the most part. This has been my first experience renting an apartment in college. I wouldn't call it either amazing or terrible. From what I've at other complexes as I visited friends around town, I would say this is probably average. The property itself is fairly old and worn down. I've lived in two separate apartments here and both had appliances and furnishings details that weren't repaired to full capacity when I arrived a broken overhead light, fridge or blinds . In other words, it's very obvious that multiple generations of college students have lived here. Most appliances here are pretty old as well. It looks like it's been a long time since the interiors were refurbished. Parking isn't usually an issue here there's almost always a spot to put your vehicle, and since it's a small complex, it's not a big deal to park away from your apartment. The parking lot itself is very small and can be difficult to maneuver in. However, the parking lot was redone this summer and new TVs were installed in each apartment. More maintenance was done as well. It has made for a better experience overall, but the large-scale maintenance itself was a little overbearing and intrusive water and electricity were shut off several times and whole sections of the parking lot were closed off at any given time. As far as I've experienced, the staff is cooperative and maintenance gets done pretty quickly once requested. Overall, I would say that this complex is reasonably priced for the most part, considering the condition it's in and what commodities are available. Some charges feel questionable, but if you're looking for housing not far from BYU and on the cheaper side of things, this place is fine to get started.
response from property -Thanks for your review! We are always looking for ways to improve!
submitted by Katelyn S. - |Recommended: YesI love Cinnamon Tree — Everyone is so nice in this complex and the wards are great. I love the community and how welcoming everyone is. It's a great place for people of all ages and there are a lot of fun activities that you can participate in. The one downside is the small kitchen, but other than that, these apartments are awesome
response from property -Hi Katelyn, Thank you for you review! I am so glad that you have enjoyed staying here and that everyone at the complex has been so nice! If there is ever anything we can help you with let us know!
submitted by Cristopher S. - |Recommended: YesThe property is great — It was good. Not much distraction.
response from property -Hi Cristopher, Thanks for your review! I'm glad that Cinnamon Tree has been good for you so far, if there is ever anything we can do to make it better be sure to let us know!
submitted by Madilyn Y. - |Recommended: YesAwful Management — Management sucks but the apartment is great.
response from property -Thank you for your response. We are always trying to improve. We are sorry you had a difficult time with management. We try our best to help our tenants, but will try harder.
submitted by Jonah T. - |Recommended: YesYeah its alright — Nothing super special, but everything works and there doesn't seem to be any vital maintenance issues. Everyone that I've interacted with at the office has been super helpful. The website to pay rent can be kind of confusing to navigate and pay, but its manageable.
response from property -Hi Jonah, We really appreciate your feed back and are glad you have been pleased with your time here. We are working with the resident portal company to make it more user friendly. If there is ever anything else we can do to improve, please let us know!
submitted by Emma S. - |Recommended: YesGreat Value and Great People — I just moved from a different apartment complex across campus that was 80 month more and I like CT better The people here are so friendly and maintenance responded to requests in a timely manner. I think it would be awesome if the parking passes guaranteed you a spot because sometimes it is hard to find a spot at night when I get home from work. The landlord was also a little intimidating and difficult when I was applying to have my ESA cat here, but he may have just been having a bad day. All in all, I would totally recommend living here
response from property -Hi Emma, Thank you for giving feedback, we really appreciate it and are glad you are enjoying the Cinnamon Tree experience! We only give out as many parking passes as we have spots so there should always be a spot if you are paying for a pass. With that being said, if people without a pass are parking here that may limit spots but we check for cars daily to avoid that issue as best we can. Also, we are sorry you felt intimidated in your meeting with the Landlord. He works hard to make sure the environment here is safe for everyone so there is a lot that goes into those meetings. If there is ever anything we can do to improve your experience, please let us know.
submitted by Brayden A. - |Recommended: YesIt is an okay apartment — I would say it isn’t anything special but has a good price and location
response from property -Hi Brayden, Thanks for your review! If there is ever anything we can help you out with make sure to reach out, we are happy to help!
submitted by Ella S. - |Recommended: YesSolid Place to Live — It's nice so far I haven't lived here long yet, but I like the location and it's close to a grocery store, and there is plenty of space for my stuff except for clothing. The dresser space is lacking. There is a good amount of parking.
response from property -Hi Ella, Thank you for your feedback! I am so glad you are liking it here so far. We are sorry you feel that there is not enough dresser space, we will do our best to improve that. Please feel free to let us know if there is anything else we can do for you!
submitted by Hongjoon J. - |Recommended: YesI think this is a good place for students. — I am satisfied with the service here.
response from property -Hi Hongjoon! Thanks for your review! I am glad that you are satisfied with the service here at Cinnamon Tree. If there is ever anything we can do to make your stay better please let us know!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Cinnamon Tree, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Cinnamon Tree, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose